At valueora, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect when you visit our website, place an order, contact us, or otherwise interact with our online store.

This policy applies to information collected in connection with our home décor products and services.

1. Information We Collect

Information You Provide When Ordering

When you place an order with valueora, we may collect information needed to process and fulfill your purchase, including:

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

• Order information, including the products purchased, quantities, and applicable product details

Payment transactions are handled by third-party payment providers. We do not store payment card or other sensitive financial information on our own servers.

Information You Provide to Customer Support

If you contact us for assistance, we may receive the information you include in your message.

This may include messages, questions, order details, attachments, photographs, or other information you voluntarily provide. We use this information to respond to your request and improve our customer-support process.

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically. This can include:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

This information helps us understand website performance, usability, and security.

2. Cookies and Similar Technologies

valueora may use cookies and similar technologies for different website functions.

These technologies may be used for:

• Essential functions: supporting shopping-cart and checkout functionality.

• Analytics: helping us understand how visitors use and navigate the website.

• Marketing: supporting personalized advertising and marketing activities.

You can adjust cookie or browser settings through your browser. Disabling certain technologies may affect some website functions.

3. How We Use Information

Information collected through our website may be used to:

• Process and fulfill orders

• Send order confirmations and shipping-related updates

• Respond to customer-support requests

• Help prevent fraud and unauthorized activity

• Maintain and improve the website

• Improve the customer experience and website usability

• Send marketing communications where you have opted to receive them

• Meet applicable legal, regulatory, and compliance requirements

We do not use your personal information for unrelated purposes without appropriate consent.

If you receive marketing communications from us, you can unsubscribe using the unsubscribe option included in those communications.

4. When Information May Be Shared

We do not sell or rent your personal information.

Information may be shared with service providers when necessary to operate our store and provide the services associated with your order.

These providers may include:

• Shipping and delivery providers

• Payment processors, including Stripe and PayPal

• Other operational service providers supporting our website and order processes

We may also disclose information when required or permitted for legal, regulatory, compliance, or law-enforcement purposes.

Where personal information is shared with service providers, appropriate data-protection practices are expected in connection with that information.

5. Information Retention and Security

We retain order and transaction information for periods necessary to support legal, accounting, and business requirements.

Other information may be retained for as long as reasonably needed for the purposes described in this Privacy Policy.

We use measures such as:

• SSL technology

• Restricted access to information

• Security monitoring

These measures are intended to help protect personal information from unauthorized access, misuse, or disclosure.

6. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have rights concerning your personal information.

These may include the ability to:

• Request access to personal information we hold about you

• Request a copy of your information

• Ask us to correct inaccurate information

• Request deletion of information

• Ask us to restrict certain processing

• Object to certain uses of your information

• Request transfer of your information where applicable

The availability of these rights may depend on your location and applicable law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or other applicable requirements.

When changes are made, the revised version will be posted on the website.

Your continued use of the website after an updated Privacy Policy has been posted constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact valueora using the information below.

Store: valueora
Email: contact@valueora.shop
Phone: +1 518 832 4053
Address: 148 Hunter St, Glens Falls, NY 12801, USA