Terms of service


Welcome to valueora

These Terms of Service govern your use of the valueora website, online store, products, and related services. By visiting our website, browsing our home décor collection, creating an account, or submitting an order, you agree to be bound by these Terms.

Throughout these Terms, “valueora,” “we,” “us,” and “our” refer to the store, while “you,” “your,” “customer,” or “user” refers to anyone accessing or using the website.

These Terms apply together with the following policies and notices published on our website:

  • Shipping Policy — standard delivery is generally completed within 4–7 business days, with free standard shipping within the United States.

  • Returns and Refunds Policy — eligible products may be returned within 30 days.

  • Privacy Policy

  • Payment Policy

  • Any other legal notices, disclosures, or guidelines made available through the website.

If any part of these Terms concerning orders, payments, delivery, returns, intellectual property, liability, dispute procedures, or another matter does not fit your expectations or legal position, please discontinue use of the website and do not place an order.

We may revise these Terms from time to time. Continuing to access or use the website after an updated version has been posted constitutes acceptance of the revised Terms.

Our e-commerce system, together with third-party technology and service providers, supports payment processing, inventory management, order administration, fulfillment, and shipment of home décor products according to the applicable delivery timeframe.

1. Using the Website and Maintaining an Account

Eligibility

By using valueora, you confirm that you are at least 18 years old or have reached the legal age of majority where you live. You also confirm that you have the legal capacity required to enter into a binding agreement.

If you use the website or place an order on behalf of a minor, company, organization, or another individual, you confirm that you have the appropriate authority to do so.

Information You Provide

When you register, place an order, communicate with customer support, or otherwise provide information through the website, you agree that the information supplied will be accurate, complete, and current.

This may include:

  • Your legal name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information

You are responsible for updating your information when it changes so that orders, billing, deliveries, and communications can be handled correctly.

Account Security

Keep your account credentials and password confidential. If you believe someone has accessed your account without authorization, or you notice suspicious activity connected with your account, notify us by email without delay.

You may not create multiple accounts for purposes such as avoiding purchasing restrictions, improperly using promotions, abusing return procedures, or engaging in fraudulent activity.

Where we identify violations of these Terms, unusual activity, policy non-compliance, or conduct that may affect the website or other customers, we may suspend, restrict, deactivate, or terminate an account at our discretion.

2. Product Information and Availability

Product pages may include information such as descriptions, photographs, measurements, materials, colors, prices, available options, and customization features. This information is provided to help customers evaluate products before purchasing.

We make reasonable efforts to keep product information accurate and current, but occasional differences or inaccuracies may occur.

The appearance of a product may vary slightly from its online presentation because of:

  • Screen or monitor settings

  • Lighting conditions

  • Product photography

  • Ordinary manufacturing variations

The physical product supplied to the customer will be the controlling product.

Product availability, sizes, designs, materials, variations, and customization options may change without advance notice.

We are not required to fulfill an order affected by an incorrect price, unavailable inventory, or another listing or display error, including errors caused by technical or system issues.

Before completing checkout, you are responsible for reviewing the applicable product information, estimated delivery details, and relevant store policies. Where appropriate, you should obtain advice from a qualified professional concerning product use, dimensions, or other specialized considerations.

3. Placing Orders and Fulfillment

To purchase a product, select the desired items, add them to your cart, review the order through checkout, and submit the required payment.

Order Timing

A confirmation email is generally sent within 1–2 business days.

Once the order has been confirmed, processing generally begins within another 1–2 business days.

Production and shipping transit generally require 3–5 business days, resulting in a total standard delivery timeframe of approximately 4–7 business days.

Order Changes or Cancellation by Us

We may reject, cancel, or partially fulfill an order when circumstances require it. Examples include:

  • Limited or unavailable inventory

  • An invalid delivery address

  • Suspected fraudulent activity

  • Another issue affecting the order

If an order is rejected, canceled, or otherwise affected, we will notify you using the email address or telephone number provided with the order. Where applicable, a refund will be issued.

By placing an order, you authorize us to charge your selected payment method for the complete order amount, applicable failed-payment retries, subscription charges where applicable, and any incidental fees that may apply.

Shipping and Taxes

Shipping is subject to our Shipping Policy, including free standard shipping within the United States.

Customers outside the United States are responsible for applicable customs duties, import taxes, and related charges.

Tracking information will be supplied when available.

Personalized or custom products cannot be canceled after production has begun.

Applicable taxes are calculated based on the shipping destination.

4. Prices, Promotions, and Offers

Prices for home décor products may change at any time due to factors such as supplier costs, market conditions, seasonal demand, material expenses, or promotional activity.

Coupons, limited-time offers, bundles, and other promotions are governed by the specific terms presented with each offer.

Unless an offer expressly states otherwise:

  • Promotions do not have a separate cash value.

  • Multiple promotions cannot be stacked or combined.

  • Coupons and promotional offers may not be used together.

We may modify, cancel, or discontinue a promotion if we identify misuse, abuse, excessive coupon activity, or automated exploitation.

Free-shipping conditions, product selections, and service features may also be changed at any time without notice and without liability to customers or third parties.

5. Appropriate Website Use

The valueora website is intended for lawful, legitimate personal activities such as browsing home décor products, selecting items, placing orders, and managing purchases.

You must not use the website for unlawful or unauthorized purposes.

Prohibited activities include, but are not limited to:

  • Violating applicable local, state, federal, or international laws, including intellectual-property, consumer-protection, privacy, export-control, or fraud-prevention laws.

  • Introducing or distributing viruses, malware, worms, Trojan horses, or other harmful code.

  • Attempting unauthorized access through hacking, scraping, data mining, reverse engineering, bots, scripts, or other automated methods without our written permission.

  • Using automated tools to collect product listings, prices, photographs, or other website information without authorization.

  • Harassing, impersonating, defaming, spamming, phishing, publishing false reviews, or sending unsolicited commercial communications.

  • Purchasing products for unauthorized resale, large-scale redistribution, or arbitrage without prior written approval.

  • Promoting competing services, outside businesses, third-party offers, or affiliate activities on the website without authorization.

  • Collecting or harvesting information about other users.

  • Circumventing or interfering with website security measures.

  • Using VPNs or similar tools to manipulate geographic restrictions.

  • Participating in arbitrage activities.

  • Violating trade restrictions or comparable legal requirements.

A violation may result in account suspension or termination, cancellation of outstanding orders, blocking of an IP address, and other civil or criminal remedies where appropriate. We may also report conduct to relevant authorities when appropriate.

6. Website Errors and Corrections

Information displayed on the website may occasionally contain mistakes, omissions, or inaccuracies. These may involve product descriptions, measurements, pricing, availability, or other listing information.

If an error is identified, we may correct or update the affected information after it has been published and may do so without advance notice.

Where appropriate, we may also cancel an affected order and issue a refund, unless applicable law requires otherwise.

7. Changes to the Website and Service

We reserve the right to refuse service to an individual or entity when legitimate reasons exist, including repeated violations of our policies, abusive conduct, or transactions that appear to present a high level of risk.

We may also modify, suspend, or discontinue:

  • Website features

  • Product categories

  • Available décor options

  • Services

  • Website content

  • Website layout

  • Website functionality

These changes may be made to improve operation and performance across different browsers, networks, and devices.

General information transmitted through the website may not always be encrypted.

Sensitive payment transactions are processed through PCI DSS-compliant third-party providers, such as PayPal or Stripe, using secure end-to-end encryption.

Section headings are provided for convenience and do not change the legal interpretation of these Terms.

If we choose not to enforce a provision in one particular situation, that does not mean we waive our right to enforce the same provision later or in another situation.

8. Third-Party Services

The website may use optional third-party tools or integrations to support certain functions. These may include:

  • Payment gateways

  • Live-chat services

  • Analytics tools

  • Social-sharing features

Third-party services are provided on an “as is” basis. We do not control, endorse, or guarantee these external services.

Before using a third-party service, you should review its own terms and privacy practices.

Any dispute, problem, or issue involving a third-party tool or service remains the responsibility of the applicable third party.

9. External Websites and Embedded Content

Our website may contain links to third-party websites or embedded materials. These may include external articles, supplier resources, or content submitted by customers.

We do not necessarily monitor, verify, or endorse third-party materials for their safety, legality, accuracy, or compliance.

If you choose to access external websites or embedded materials, you do so at your own discretion and risk. We disclaim liability associated with your use of such external content.

10. Reviews, Photos, and Other Customer Submissions

If you submit reviews, photographs, comments, suggestions, or other material through the website, you grant valueora a worldwide, perpetual, irrevocable, royalty-free license to use that material.

This license includes the right to:

  • Use the submitted content

  • Reproduce it

  • Edit or modify it

  • Display it

  • Distribute it

  • Promote it

The license applies across our channels and includes advertising and marketing purposes.

By submitting content, you represent and guarantee that it is:

  • Original

  • Accurate

  • Lawful

  • Non-infringing

  • Compliant with applicable legal requirements

We may review, edit, reject, remove, or moderate submitted content at our discretion, without compensation or obligation to you.

11. Product Disclaimer and Limits of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE VALUEORA WEBSITE, ITS CONTENT, AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT EXPRESS OR IMPLIED WARRANTIES.

This includes, without limitation, implied warranties of:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

Ordinary variations that occur during product production may also occur.

To the fullest extent permitted by law, our total liability is limited to the value of the order you placed with us.

We are not responsible for indirect, incidental, special, or consequential damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless valueora, together with its affiliates, officers, employees, and agents, from claims, liabilities, damages, losses, expenses, and reasonable attorney fees arising from:

  • Your use of the website

  • Your violation of these Terms

  • Content you submit

  • Your interactions with third parties

13. Termination and Severability

You may stop using the website at any time.

We may suspend or terminate your access immediately if you violate these Terms or engage in conduct that justifies removal under our applicable policies.

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be separated only to the extent necessary. The remaining provisions will continue in full force and effect.

The provisions concerning indemnification, payment, and intellectual property will continue to apply after termination.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Wyoming.

Any dispute will be handled in the courts located in Casper, Wyoming, unless arbitration through the American Arbitration Association applies as the preferred method of dispute resolution.

15. Complete Agreement

These Terms, together with the policies and notices incorporated into them, constitute the complete agreement between you and valueora concerning the subject matter covered by these Terms.

They replace previous understandings, discussions, or agreements concerning the same subject matter.

16. Updates to These Terms

We may revise these Terms at any time by publishing an updated version on the website together with the applicable updated date.

Your continued use of the website after revised Terms have been posted means that you accept the updated Terms.

17. Contact Information

If you have questions regarding these Terms or need to contact us about your use of the website, you can reach valueora using the information below.

Store: valueora
Email: contact@valueora.shop
Phone: +1 518 832 4053
Address: 148 Hunter St, Glens Falls, NY 12801, USA